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How do I register a complaint

Posted in FAQs on 30 April 2000

All complaints are taken seriously and are dealt with in a fair, consistent and structured process to secure a remedy for failures in the delivery of our service. If you would like to register a complaint please write to us at 18 Charles Street, Caerphilly, CF83 3AQ and we will aim to respond within 7 days of receiving your letter.